Doctors preparing for examinations of all types (Viva’s, OSCE style examinations (e.g. CASC, SCA etc). The skills that are targeted in this approach map directly onto the essential criteria taken into account by examiners when assigning interpersonal interaction scores such as rapport building, active listening, emotional attunement and shared decision making

Doctors and other professionals who want to be better at managing difficult conversations such as breaking bad news and de-escalating conflictual consultations.